Property Policy

Property Policy

Property Policy

Both short-term and long-term rentals confirmed via pre-reservation and pre-payment.

Reservations:

  • Minimum stay is 3 days. Our guests are accepted with a pre-reservation and payment made at least 3 hours in advance.

  • Payments will be made in the facility's local currency (TL). The price (EUR) shown is based on the exchange rate of the day of booking and is for information purposes only. Payments accepted via Bank transfer or Visa/Mastercard Credit Card  through iyzico online payment system on our website.

  • We apply damage deposit fee along with accomodation fee. It's fully refundable when no damage to the apartment&building. Details are below.

  • For each guests the informations below will be requested 1 day before check-in;

    - Passports or National ID's (for Turkish citizens)

    - Mobile numbers for wifi activation

 

We work on a Zero Contact basis! We apply self check-in & check-out procedures.

 

Self Check-in/out:

  • Check-in starts:  2:00 PM | Check-out ends: 12:00 PM

  • The minimum age for check-in is 18

  • Guests are required to follow ID control via door camera at check-in. 

  • You need to let the property know what time you'll be arriving in advance for self-entry procedure, we don't have a front-desk!

  • 6 Hane Uskudar reserves right to ask marriage license for couples.

  • We only accept credit card payments via online iyzico link or bank wire transfer.

  • Please check the Pandemic precautions at the end of this page.

 

Self-Entry procedure: 

  • Will be shared by the property represenatatives once you confirm your desired arrival time.
  • For each guests the informations below will be requested 1 day before check-in;

- Passports or National ID's (for Turkish citizens)

- Mobile numbers for wifi

 

Refundable damage deposit:

  • A damage deposit* of EUR100 or equivalent TL is required before arrival via secure online iyzico link. This deposit will be fully refunded after check-out, as long as there isn't any damage to the property. For more than 14 nights damage deposit is EUR200 or equivalent. For more than 29 nights damage deposit is EUR300 or equivalent. Same rules applied. Damage deposit fee is per apartment. Any damages that exceed the deposit must be paid for by guests.

  • Deposit Deductions

    • LOST KEYS: 5€ (each)
    • SMOKING: 100€
    • DAMAGE TO PROPERTY: 100€
    • ABNORMAL CLEANING COSTS: 50€-100€
    • HIGH NOISE or SMELL DAMAGE: 50€-100€
    • OTHER: Subject to damage.

*Deposit refunds (in case there is no damage by checking the flat within 3 working days after check-out) are reflected to your card account within 1-3 working days after the refund for payments made by credit card, and within 7-14 working days for payments made with debit (debit) cards.

Children are welcome!


0 - 4 years     Can use a crib when requested for FREE                   

                     Can use an extra bed when requested  € 20 per child, per night 

4+ years        Can use an extra bed when requested  € 20 per person, per night 

Extra bed and cribs are limited so they are subject to availability. Also, since we don't offer daily service so please share your request extra bed right after your reservation. We might not able to provide you an extra bed after check-in. 

Restrictions:

  • No Smoking (including Electronic cigarettes and also leaning out of the window) is not allowed through out property and inside Studio Apartments. Its subject to damage deposit deduction in full without a notice.

  • No pets

  • No parties or events

  • No unregistered guests or visitors allowed

  • No illegal substances allowed on the premises

  • No Loud Noice between 11 pm and 8 am.

 

6 Hane reserves the right to terminate the stay and not to refund the deposit of guests who do not comply with the rules and regulations in order to ensure the safety and comfort of everyone in the facility.

Important: “6 Hane Serviced Apartments” is a non-smoking facility. In case of smoking, deposit deduction and legal sanctions are applied.

It is our guest's responsibility to ensure the safety of all valuables and assets that you bring with you on arrival. “6 Hane Serviced Apartments” management and related personnel are not responsible for the possible loss and damage of these assets. 

6 Hane take no responsibility for any accident or injury beyond its control.

Guests should not dispose of any objects and trash from the windows of the facility.

Please do not touch Natural Gas Combi Boiler. Call us if you need assistance.

 

Guests should not participate in film or photography that is intended for commercial use or profit, without documented permission from the 6 Hane.

 

Cleaning Services:

  • Apartment Cleaning is on demand with a fee of 35€ and pre reservation (at least two day in advance)

  • Please do not leave your valuables in the apartment and empty the surfaces as much as possible before cleaning.

  • Guests should not leave the apartments in a state that requires excessive or deep cleaning. Cleaning set by 6 Hane are only meant to cover the cost of standard cleaning between reservations (ex: linen and towel change, dusting, vacuuming, etc.).

  • Please contact us if you need to make a reservation for laundry area.

  • Laundry room use is paid per machine (5€) and arranged by reservation. We have 1 washing machine, 1 dryer and 1 iron&board.

Cancellation Policy:

We try to give you the greatest possible flexibility. 

Detailed explanation of the procedures in our cancellation policy:

With the pandemic normalization process, we allow for new reservations made after July 1, 2020:
- Free change up to 72 hours before arrival date. (Any modifications are subject to availability and/or any rate differences)
- Free cancellation up to 72 hours before arrival date for the bookings made no more than 15 days before arrival date.
○ This does not include non refundable prices, which are defined as non-cancellable.
○ Any prepayment has been made, the amount will be refunded to the credit card used, or may be in the form of credit where required by local regulations.

 

 

 

Pandemic precautions and requirements; 

 

We work on a Zero Contact basis!


With video cameras and smart entry-exit systems and pandemic measures, it allows you to enter and stay comfortably as if you were entering your home. We only accept payment via online link or wire transfer. We reset the contact by making your registration with the documents we want before coming from our whatsapp support line and with our controls at the door when you arrive.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Covid Q&A form

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

 

Our property Covid 19 management plan is here . 




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